Bontoc Mayor Franklin Odsey once again called on Smart and Globe to improve their services in the municipality.
The Mountain Province politiko made the remark amid the growing need for videocalling during the coronavirus disease (COVID19) pandemic.
Odsey explained that face-to-face transactions are discouraged because of the pandemic.
He said the municipal government needs to use online meetings to provide needed public service.
“This is a win-win solution to the service providers and the customers as more users will avail of the services if they are satisfied,” Odsey said.