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Fiber cuts daw? Ilocos netizens fed up with PLDT-Smart’s atrocious service

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Netizens in the Ilocos region are disapointed over the very poor Internet connection a few days before the election.

Since last week, PLDT and Smart customers have experienced a degradation or loss of Internet and voice services, which was attributed to fiber cuts in Dagupan City, Pangasinan and in Cabanatuan, Isabela.

“Repair work is ongoing and we will provide updates as they progress. Thank you for your patience,” the network company said in a public statement particularly addressed to customers in parts of San Fernando and Bauang in La Union; Cabanatuan; Baguio; Dagupan and Alaminos in Pangasinan; Tarlac; and Tuguegarao, Cagayan.

In social networking sites, rants about crawling Internet connectivity both from private and public consumers are common status posts in the Philippines, which has the lowest Internet speed in Asia Pacific.

“We are at a point in life when it would be more efficient and productive to travel to Vietnam and sit and work outside a hotel with free public WiFi than to depend on this country’s connectivity,” Mizpah Grace Castro of Laoag City said as she underscored “reliable Internet is a basic service and not a luxury.”

For Nimfa Tolentino of San Nicolas town, she said experiencing very slow Internet services as election nears is bothersome.

“I hope this will be fixed the soonest because I can’t help but think of election sabotage if it continues,” she said. (PNA)

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